Shipping Policy

Last Updated: June 12, 2026

Thank you for supporting The Alex Lebovic Foundation. Orders placed through our store help support our mission and programs. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are processed after payment is received.

Processing times vary depending on product type.

Please note that processing time and shipping time are separate.

Books

Books are printed on demand and fulfilled through our print partner.

Because each book is produced specifically for your order, processing and delivery times may vary.

Typical production time:

  • Approximately 10 to 15 business days

After production is complete, shipping time will vary depending on destination and carrier.

During periods of high demand, holidays, or production delays, total delivery time may exceed published estimates.

If tracking information is available, it will be provided once your order ships.

Signed or personalized books may require additional processing time.

Print-on-Demand Products

Most non-book products sold through our store are produced and shipped by third-party print fulfillment partners.

These products are made to order.

Typical production time:

  • 2–7 business days

Shipping time begins after production is complete.

Delivery estimates may vary depending on:

  • Product type
  • Production demand
  • Carrier delays
  • Destination

If tracking information is available, it will be provided after shipment.

Orders Containing Multiple Product Types

If your order contains both books and print-on-demand products, items may ship separately and may arrive on different dates.

Separate packages do not necessarily indicate that part of your order is missing.

Shipping Rates

Shipping charges are calculated at checkout unless otherwise noted.

Certain promotions or products may qualify for free shipping.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.

If an order has not yet shipped, please contact us as soon as possible to request address corrections.

Delays

While we strive to deliver orders promptly, delivery dates are estimates and cannot be guaranteed.

We are not responsible for delays caused by:

  • Carrier interruptions
  • Weather
  • Production delays
  • Holidays
  • Events outside our control

Lost Packages

If tracking indicates that a package was delivered but cannot be located, please first contact the carrier.

If additional assistance is needed, please contact us and we will do our best to help.

International Shipping

International shipping availability and delivery timelines vary by destination.

Customers are responsible for any applicable customs duties, taxes, or import fees.

Contact Us

Questions regarding shipping may be submitted using the contact information provided on this website.

Thank you for supporting The Alex Lebovic Foundation.